Return and Refund Policy

At VibeThreads, we are committed to providing high-quality products and excellent customer service. Please review our policy carefully before making your purchase.

Replacement Only Policy
We do not offer refunds. However, we are happy to replace items that meet the following conditions:

  1. Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 3 days of receiving your order. We will arrange a replacement at no additional cost.

  2. Size Issues: If the size of your item doesn’t fit as expected, we offer a one-time size replacement. Please contact us within 3 days of receiving your item and ensure it is unworn, unwashed, and in original condition.

How to Request a Replacement:

  • Email our customer service at support@vibethreads.online with your order number and a photo of the damaged item or a note about the sizing issue.
  • Once approved, we will provide instructions for the return and ship out your replacement as soon as possible.

Please Note:

  • We do not accept returns or exchanges for reasons other than damage or sizing issues.
  • Replacements are subject to stock availability.
  • Shipping fees for size replacements may apply.
  • We will initiate replacement within 2 days and will be shipped in standard method

Special Cases:

  • For returning/reputed customer we may offer a store credit which you can use to buy any product from our store

Thank you for understanding and supporting our policies. Your satisfaction is important to us!